Mrs A - Norfolk before and after Pictures

Mr M a pensioner from the South West of England was cold canvassed by Cisco Homes. He was visited by a surveyor / salesman who stayed in his property for over 4 1/2 hours. Mr M told us that he felt under a lot of pressure to place an order with Cisco and once he had placed the order, they installed the spray foam within 3 days of him signing their contract.

Mr M felt very angry and frustrated when he tried to release some money from his property and was told because of the spray foam, no equity release company would release funds. He was also persuaded at the point of sale to buy new traditional mineral fibre loft insulation, a roof cleaning process and new coating for his exterior walls.

The open cell spray foam was installed onto a non-breathable bitumen felt membrane. This goes against the BBA Certificate that covers the installation of the spray foam, there was no additional ventilation in his loft space and effectively the open cell spray foam was choking his loft, he had no airflow, the loft was not breathing and the foam was removed.

We removed the open cell spray foam from the eaves, from in between the rafters and from the internal timber ridge line. The original bitumen felt was preserved and was in a very good condition considering it had been covered by the spray foam for a number of years.

We managed Mr M's project from start to finish. We worked very closely with the surveyor from the equity release company and we followed his instructions. After removing the spray foam from in between the rafters, we invited the surveyor to revisit, which he did and he gave Mr M's loft the all clear.

Our team specialises in removing open and closed cell spray foam and bringing your property back to a condition where it can be sold or you can release equity from it. We issued our completion certificate after getting the go ahead from the equity release surveyor, who was registered with RICS.

Mr & Mrs H of Worcestershire were cold canvassed and convinced by a supposed surveyor to have open cell spray foam installed into their loft. The supplying company took away their standard loft insulation, which should have been left in place and topped up to 270mm the government standard.

We provided Mr & Mrs H with a free roof assessment, which detailed the findings of their loft space and the condition of the roof. It was noted that the salesperson / surveyor told them to remove their old insulation, told them the timbers were damp and  they needed to install spray foam as this was the best.

Whether you are looking to have spray foam removed, SFIR Home Improvements can help just as we did for Mr & Mrs H. These are just some of the pictures taken showing just how bad the insulation was installed, it was uneven, it filled the eaves and it blocked all of the ventilation points.

We started by removing the old cardboard and carpets that were laid on the floor, we then started to remove the open cell spray foam by working upwards from the eaves towards the internal ridge line.

Clearing the eaves of the property opened up the ventilation points within the loft, we also cleared the mechanical ventilation points that had been over sprayed and blocked.

We managed Mr & Mrs H project from start to finish. We were asked to liaise with a firm of RICS Surveyors, which we did. They had specific requirements that they wanted us to conform to, which we did and we do for every spray foam removal job. We reinstalled traditional mineral fibre loft insulation to the current government standard of 270mm.

Once finished, we arranged for the RICS surveyor to come back to the property, he inspected the work and made very positive comments on how professional the work had been completed, how well the new insulation had been laid and he agreed for us to provide our post removal report and completion certificate. Mr & Mrs H were extremely pleased with the work.